IT Support Lead - IT Nearshoring | WebCreek

IT Support Lead

Available for the following offices:
Colombia, Ecuador, Mexico, Panama, Peru, Philippines, Venezuela

Are you an experienced IT Support Lead interested in expanding your career with one of the world’s leading IT companies? Then this is your opportunity!

Who You Are

  • Degree in Information Technology, Computer Science, or another IT-related field
  • 7+ years of relevant IT experience, including IT Management positions
  • Ability to multitask and prioritize daily workload
  • Attention to detail
  • Analytical, creative thinking, and problem-solving skills
  • A positive, “can do” attitude

What You’ll Do

  • Oversee the annual IT budget and ensure cost-effectiveness
  • Monitor daily operations, including cloud server hardware, software, and operating systems
  • Manage and supervise IT staff by training employees, communicating job expectations, and monitoring performance
  • Coordinate technology installations, upgrades, and maintenance
  • Ensure that all IT activities are performed within the parameters of applicable laws, codes, and regulations
  • Evaluate technology risks in order to develop disaster recovery plans and procedures
  • Test, troubleshoot, and modify information systems so that they operate effectively
  • Generate performance reports for operating systems
  • Keep abreast with technological advancements and industry best practices

What You’ll Gain:

  • Full-time position
  • Many great programs and benefits
  • Flexible work environment
  • International team with opportunities to work in different countries
  • Competitive salary with regular revisions

Who We Are

WebCreek is a provider of world-class software development teams and technical staff augmentation. We serve many of the Fortune 500 companies and other leading organizations. We have operations in ten countries and over twenty years of experience delivering top-notch digital solutions to the companies that power our world.

WebCreek is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, for example, race/color, religion, gender, gender identity or expression, sexual orientation, nationality, genetics, pregnancy, disability, age, or veteran status.

Why join

Our Philosophy

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